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Johnson County Community College

Business and Leadership

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Improve your marketable leader skills and success in the business world by taking a business or management course.
Business and Leadership

Certifications

Customer Service Representative (CSR) Exam Prep
$395.00
The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer service representative in a business or other organization. In addition to providing students with a comprehensive education in customer service, this course will also prepare students to take nationally recognized customer service certification exams, including, but not limited to, the HDI Customer Service Representative Certification Exam.. Full description of Customer Service Representative (CSR) Exam Prep


Project Management Professional Exam Prep with Organizational Leadership
$2,599.00
This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the PMP exam. This course bundle also includes the Organizational and Behavioral Leadership course.. Full description of Project Management Professional Exam Prep with Organizational Leadership


Six Sigma Black Belt Certification Prep
$2,295.00
The Six Sigma Management System has evolved to become an integration of business best practices that unleashes the power of the Six Sigma tools and methods in a way that fosters focused execution and breakthrough improvements. Using the Six Sigma Management System as the overall context for driving business improvement, this course provides unique insight for Black Belts, Six Sigma leaders, and all Six Sigma practitioners for how to apply the wide variety of tools and methods that sit inside of the Six Sigma tool set.. Full description of Six Sigma Black Belt Certification Prep


Six Sigma Green Belt Certification Prep
$1,775.00
The purpose of this course is to prepare students to be an ASQ Certified Six Sigma Green Belt (CSSGB) professional. Students will develop a thorough understanding of all aspects within the phases of D-M-A-I-C. They will also develop an understanding of how to perform and interpret Six Sigma tools and how to use standard principles of Lean.. Full description of Six Sigma Green Belt Certification Prep



Certificates

Business Management Career Prep
$1,645.00
Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.. Full description of Business Management Career Prep


Business Writing for Busy Professionals
$450.00
You will learn strategies to write documents faster and better. You will learn how to customize your documents for a specific reader and to accomplish your writing purpose. You will discover ways to create documents when time is limited. You will also master models to organize and format letters, emails, and reports in order to make them clear, direct, and reader friendly. Conversational writing style and parallel structure will also be covered. One of the keys to success in any business is good communication skills and one of the most common ways to communicate in business is through writing. In the second half of the course, we look at the importance of grammar and tone to good writing and approaches to rewriting. We will also look at specific types of documents we might create.. Full description of Business Writing for Busy Professionals


Editing and Proofreading for Business Writers
$450.00
Writing well means following the rules so that you can best make yourself understood. We will review some basic grammar and look at correcting common mistakes that can make our writing harder to read. In this course we will review some basic grammar and using the parts of speech correctly in our writing.. Full description of Editing and Proofreading for Business Writers


Marketing Tools and Tips for Success
$299.00
Become more productive and boost the impact of your marketing efforts with our “Marketing Tools & Tips for Success”. Help build your community, track engagement, measure analytics, generate brand awareness, or help you accomplish other marketing goals. The “Marketing Tools & Tips for Success” course contains the following topics: Bitly, Woobox, HootSuite, Storify, Social Media “Rules” and Tips.. Full description of Marketing Tools and Tips for Success


Sales and Marketing Professional
$2,165.00
This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales of goods and services, and the global marketplace.. Full description of Sales and Marketing Professional



Courses

Basic Management Skills
$395.00
This course will provide students the necessary tools for moving into a management position and staying there. Students will be taught how to navigate through the "management minefield" with ease, how to deal with peer as well as upper management pressure, methods for dealing with unruly employees, how to understand office politics and listening techniques for knowing what your boss is really saying. The impact of effective management on corporate goals and profitability will also be covered. Upon completion, the successful student will be empowered in dealing with all aspects of a position at the management level.. Full description of Basic Management Skills


Principles of Time Management
$275.00
In this fast-paced world all too often it seems that time is a precious commodity. There never seems to be enough and what we have is often filled to the brim with activities that leave us little time for what we want to be doing. In this course we are going to explore various approaches to managing time and organizing our schedules so that anyone can find a method that works for them. We will explore ways to prioritize what we need to do but allow time to do what we want to do. Book Included.. Full description of Principles of Time Management


Professional Communication
$225.00
Communication is the ultimate key to your success—in relationships, in the workplace, in personal matters, as a family member, team member and across your lifetime. Your ability to communicate comes from experience, and this experience can often be an effective source, but the methods in which you communicate play a critical role in how you more efficiently communicate with your audience and the ensure the intended meaning is received. In this course, the first five chapters will help you with effective writing. The next three address formal presentations. Chapter 9, the last chapter, discusses what makes one-on-one interactions different from all other forms of communication.. Full description of Professional Communication



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