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Johnson County Community College

Business and Leadership

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Improve your marketable leader skills and success in the business world by taking a business or management course.
Business and Leadership

Certifications

Certified Associate in Project Management (CAPM) Exam Prep

This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the CAPM exam.. Click here for the full description of Certified Associate in Project Management (CAPM) Exam Prep


Customer Service Representative (CSR) Exam Prep

The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer service representative in a business or other organization. In addition to providing students with a comprehensive education in customer service, this course will also prepare students to take nationally recognized customer service certification exams, including, but not limited to, the HDI Customer Service Representative Certification Exam.. Click here for the full description of Customer Service Representative (CSR) Exam Prep


Project Management Professional Exam Prep with Organizational Leadership

This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the PMP exam. This course bundle also includes the Organizational and Behavioral Leadership course.. Click here for the full description of Project Management Professional Exam Prep with Organizational Leadership


Six Sigma Black Belt Exam Prep

The Six Sigma Management System has evolved to become an integration of business best practices that unleashes the power of the Six Sigma tools and methods in a way that fosters focused execution and breakthrough improvements. Using the Six Sigma Management System as the overall context for driving business improvement, this course provides unique insight for Black Belts, Six Sigma leaders, and all Six Sigma practitioners for how to apply the wide variety of tools and methods that sit inside of the Six Sigma tool set.. Click here for the full description of Six Sigma Black Belt Exam Prep


Six Sigma Green Belt Exam Prep

Six Sigma is a rigorous, focused, and highly effective implementation of proven quality principles and techniques, which aims for virtually error-free business performance. Students in this course will develop an understanding of how to perform and interpret Six Sigma tools and how to use standard principles of Lean. Students will learn project management and will define the metrics needed for validating data and evaluating project success. Key topics of this course include Six Sigma goals, project management, project selection, and project execution.. Click here for the full description of Six Sigma Green Belt Exam Prep



Certificates

Business Management and Organizational Leadership Career Prep

Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them. This course includes dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course presents an overview of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. This course will encourage students to define effective management and identify the strategies necessary to be successful business managers. The course presents practical strategies for effective leadership in both organizational settings and one’s own life. A comprehensive overview of the basics of leadership is presented in a student-centered format. . Full description of Business Management and Organizational Leadership Career Prep


Business Management Career Prep

Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.. Full description of Business Management Career Prep


Business Writing for Busy Professionals

You will learn strategies to write documents faster and better. You will learn how to customize your documents for a specific reader and to accomplish your writing purpose. You will discover ways to create documents when time is limited. You will also master models to organize and format letters, emails, and reports in order to make them clear, direct, and reader friendly. Conversational writing style and parallel structure will also be covered. One of the keys to success in any business is good communication skills and one of the most common ways to communicate in business is through writing. In the second half of the course, we look at the importance of grammar and tone to good writing and approaches to rewriting. We will also look at specific types of documents we might create.. Full description of Business Writing for Busy Professionals


Editing and Proofreading for Business Writers

Writing well means following the rules so that you can best make yourself understood. We will review some basic grammar and look at correcting common mistakes that can make our writing harder to read. In this course we will review some basic grammar and using the parts of speech correctly in our writing.. Full description of Editing and Proofreading for Business Writers


Grant Writing

The Certificate in Grant Writing course is perfect for anyone wanting to learn the essentials of writing or acquiring grants for private, public, or government use. If you are thinking of starting a business that utilizes grants, learning the essentials of writing, researching, obtaining, maintaining, operations and strategies within the grant system is imperative. Books included. Full description of Grant Writing


Introduction to Supply Chain Management

Supply chains encompass the companies and the business activities needed to design, make, deliver, and use a product or service. Businesses depend on their supply chains to provide them with what they need to survive and thrive. Every business fits into one or more supply chains and has a role to play in each of them. This course provides an organized framework for understanding the essential concepts of supply chain management and how to develop and deploy supply chains to achieve success in the fast-paced, global economy we all live in.. Full description of Introduction to Supply Chain Management


Sales and Marketing Professional

This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales of goods and services, and the global marketplace.. Full description of Sales and Marketing Professional



Courses

Basic Management Skills

Understanding how to transition into management is the goal of this course. It presents the skills needed to help you move into a management position along with key strategies to help you understand how to navigate the "management minefield" with ease. Gaining an understanding of how to deal with the pressures from peers and expectations of upper management is a key to being a good manager. Presented are methods for dealing with unruly employees, the role of office politics, and listening techniques that are aimed at helping you understand what your boss is expecting. The impact of effective management on corporate goals and profitability is also be presented. This class is designed to empower your management capabilities. . Full description of Basic Management Skills


Consulting - Managing Your Own Business

This course will provide vital information and pragmatic steps for starting, developing, and marketing a successful consulting practice. The management consulting course is designed to help those students who wish to set up a consulting practice and for the student examining the potential for his or her professional consulting services in the marketplace. In this course, we will explore and discuss the need and role of management consultants, how consultants deliver services and interact with clients, managing the consulting process and consulting deliverables, staffing for consulting projects, and marketing consulting services. The course is also designed for those students that want to create or improve an internal consulting function within an organization. The course will help in project planning and development, managing and organizing a consulting practice, proposal delivery, and marketing a successful consulting practice with accompanying management, financial and business development issues and concerns. Students will learn the knowledge and experience in the organizational management consulting process, from initial client contact (entry) to termination of the consulting engagement and/or re-contracting for a new engagement while evaluating rewards and challenges of a consulting career.. Full description of Consulting - Managing Your Own Business


Principles of Time Management

In this fast-paced world all too often it seems that time is a precious commodity. There never seems to be enough time in our day to do the things we need to accomplish. In this course students explore various approaches to managing time and organizing our schedules so that anyone can find a method that works for them. We will explore ways to prioritize what we need to do but allow time to do what we want to do.. Full description of Principles of Time Management


Professional Communication

Communication is the ultimate key to your success—in relationships, in the workplace, in personal matters, as a family member, team member and across your lifetime. Your ability to communicate comes from experience. This experience can often be an effective source, but the methods in which you communicate play a critical role in how you more efficiently communicate with your audience and to ensure the intended meaning is received. In this course, material is presented to help you strengthen your communication skills to become a more effective communication. The course also focuses on everyday writing, professional presentations, and interpersonal communication. . Full description of Professional Communication